Common Questions

And answers you need

Will my home’s insurance premium be reduced if I purchase “Stormproof” windows?

Many insurance companies give discounts for installing Impact Windows throughout your home. The amount of the premium reduction varies with each company, so we suggest that you talk with your agent about specifics. A rough guideline is in the range of a four to fifteen percent discount.

How long do my windows take to be installed from the time they are ordered?

Our turn around time to installation is approximately 2-4 weeks from the time you sign your contract. However, the closer we get to Hurricane Season the longer it MAY take depending on how active the season is.

Do you have sale "specials"?

Yes, we offer different discounts through out the years. Our manufacturers offer great savings through all seasons. We also offer AARP members significant discounts.

What about financing options?

We have a variety of finance options to fit each and every homeowners needs.

What are your 100% guarantee details?

Our lifetime warranty covers everything from A-Z. Our warranty covers parts and labor, with NO pro-rating or trip charges! It is a lifetime warranty that can be passed on to the next homeowner, with only a $50 processing fee for the transfer.

How can your guarantee be transferrable and for lifetime?

We have the ultimate confidence in both our products and our manufacturers. We have a long standing policy we created the transferable lifetime warranty. As long as you are alive and you own the home we’ll cover any service issues. If you decide to "sell" or "will" your residence, we will honor our warranty for the next homeowner. Our long history making this guarantee and then supporting it with proven results puts us head and shoulders above our competition, in many peoples’ minds..

How do vinyl, aluminum and wood windows compare?

There is no comparison. Aluminum is a conductor of heat, while wood swells with high humidity. Vinyl is the best possible material to use in our sub-tropical climate of South Florida. Vinyl requires absolutely no maintenance except for cleaning the glass and many of our window models make that easy with convenient tilt-in sashes.

How does a window qualify as “stormproof”?

There are many specifications that are required for a product to become an "Impact" approved Miami-Dade County window. The two most important tests that are run are the Small and Large Missile Tests. For more information regarding your specific property needs, please ask our representative when they visit you.

What kind of timeframe could I expect for service?

We have our own in house Service Team that we EXPECT to respond to service calls within 24-48 hours. In many cases our Service Manager has responded the very same day as the service call. This is unheard of in this industry. We take great pride in our Service Staff and their response time.

What maintenance is required for my new windows?

The only maintenance that is required for your new windows is to clean them. We even make that chore easy with convenient tilt in sashes in many of our window models.

What causes condensation on windows? Will your windows prevent it?

What usually causes condensation on windows are the materials that are used to construct them. If a window is made with a single pane of glass and an aluminum frame they will “sweat” and the reason for this is because the cold and warm air masses from the inside and outside will meet. The reason they meet is because the glass is not insulated and the aluminum acts as a conductor to draw the heat to the window. Our windows will not do this because they are made with thermal pane insulated glass which keeps the heat out and vinyl frames which is not a conductor.

Do you have any kind of incentive for your customers to send referrals your way?

Absolutely! We offer $100 for referrals that blossom into a sale. There is no limit to the number of referral bonuses that you can earn in a year. We have had some condominium complex residents make out pretty well in this regard, as their neighbors were so impressed that 4, 5 or 6 other residents have been immediately referred and agreed to improve their homes with our windows.

How can I get more information about your products?

Call us or email us to schedule an appointment with one of our friendly representatives to show you our line of products and give you a free estimate.